Federal government continuously violates best practices in modern public IT procurement: study

Mark Lowey
July 17, 2024

The federal government consistently “betrays” accepted best practice in modern government information technology procurement in several key areas, says a new study by Carleton University researchers.



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Organizations: Accenture, Auditor General of Canada, Bell Canada, Canada Border Services Agency, Canadian Digital Service, Carleton University, Deloitte, Department of National Defence, Government of Canada, IBM Canada, Immigration, Refugees and Citizenship Canada, Microsoft Canada, PricewaterhouseCoopers, Public Services and Procurement Canada, and Treasury Board of Canada Secretariat
People: Amanda Clarke, Anne Lajoie, Chantal Brosseau, and Sean Boots
Topics: “Breaking All the Rules: Information Technology Procurement in the Government of Canada" (study), ArriveCan debacle, Digital Standards2, failing federal government digital reforms, federal "Canada's Digital Ambition" strategy, federal contract with Deloitte to support government's benefits delivery modernization, federal departments' increased spending on IT consulting services, federal government breaches of best practices in modern public IT procurement, federal government gap in digital roles, federal government procurement of IT services, federal government's aging IT infrastructure, increase in government-wide contract spending on IT, lack of digital literacy within federal government, need for a more competitive market for government IT service contracts, need for more open source software procurement, Policy on Title to Intellectual Property Arising Under Crown Procurement Contracts (2015), problems with federal government procurement of IT services, recommendations to improve federal IT procurement policies and practices, UK’s Digital Marketplace21, under-investment in IT talent recruitment and training, and usage of digital government services in Canada

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